Support your support team with automation
Automate instant answers for simple and repetitive tasks and customer queries with Relish AI’s conversational AI-powered chatbot.
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Why choose Relish AI for Support?
Customers say customer support is important in their choice of loyalty to a brand. Relish AI makes it easy
On average reduction in number of support tickets per month with Relish AI
Increase in customer engagement and satisfaction for brands after adopting Relish AI
Instant live-order tracking and updates
Provide instant and automated updates to your customer about their orders. Automated live-order tracking lets your customer check their order status instantly without involving the support staff
Provide instant automated answers for common customer questions
Deliver instant answers for product/services, policy and brand-related FAQs with Relish AI’s conversational FAQs directly in the chat window. Get automated assistance in other support functions like cancellations, refunds and exchanges as well.
Seamless hand-over from chatbot to support live-chat
Seamless transition from chatbot to a human agent when the customer wishes to chat to a human agent. The chatbot empowers the agent with the context from its chat interaction and customer history to better understand and resolve the issue.
“This app is great for communicating with customers. It's easy to add extra questions and answers, and easy to analyse the conversations.”