Gorgias allows businesses to centralize all customer tickets, reduce the response time and increase the efficiency of their customer support teams.
An integration with Relish AI allows Gorgias users to automate simple and repetitive tasks, allow customers self-service to find answers to common questions, and get bot-assist for live-order tracking, cancellations, refunds and exchanges.
What you can do with Gorgias integration:
Reduce the load on your support team by automating simple tasks
Reduced response time with the Relish AI chatbot around the clock
Easy bot-handover on escalation to live support agent with the bot providing the context of the interaction